Why Remote Work Travel Fails Under New DOL Rules
— 6 min read
Remote work travel now fails because the Department of Labor treats many pre-shift and post-meeting trips as compensable work time, not ordinary commuting. Companies that ignore this risk unpaid wages, overtime exposure and costly retroactive claims.
Remote Work Travel: Understanding New DOL Guidance
In 2026 the DOL issued two opinion letters that affect roughly 1.2 million remote-work employees across the United States. The letters clarify that any travel undertaken after a required remote-work session - such as setting up home-office gear or travelling to a coworking space - counts as work time. This means the traditional view of a "commute" no longer shields employers from wage-and-hour liability when the journey is linked to a job duty.
When I sat down with a senior HR director at a Dublin-based tech firm last week, she told me, "fair play to them for catching up, but we never thought the morning walk to the kitchen counted as work." The DOL now says otherwise. Employers must audit hybrid schedules for any mandatory pre-shift errands, because the guidance treats those minutes as part of the workday. The practical upshot is that the payroll system must capture not only the time spent at a desk but also the minutes spent loading a laptop into a car, testing a headset, or even walking to a local café for a client call.
Updating employee handbooks is the first line of defence. The new policy language should state that travel occurring outside standard commuting hours, when required by the employer, is compensable. Managers need clear scripts for explaining why a brief trip to a nearby coworking hub triggers wage obligations. In my experience covering HR trends, firms that embed the guidance early avoid costly retroactive payments later.
"The DOL's letters are a wake-up call," said a labour attorney I consulted. "Employers must treat remote-work travel like any other work-related activity, or they risk hefty claims."
Key Takeaways
- Travel after a required remote session is compensable.
- Pre-shift errands count as work time under the DOL.
- Update handbooks to reflect new travel rules.
- Audit hybrid schedules for hidden travel liabilities.
- Document business purpose of every travel event.
Travel Time and Remote Work: When Commutes Become Payable
Here's the thing about distinguishing voluntary travel from required travel: the DOL demands a clear business purpose. If an employee must drive to a client site after an off-site video call, that trip is no longer a personal errand; it is a continuation of the workday. The guidance says the travel time must be compensated at the employee’s regular rate, and overtime applies if the total exceeds 40 hours in a week.
Companies should implement a tracking policy that logs the start and end timestamps of each remote-work travel event. A simple digital timesheet can capture the GPS location, the reason for the trip, and the related remote-work session. In a recent interview, a payroll manager at a multinational firm noted that "we now require a brief justification for any travel outside normal commuting hours". This documentation satisfies the DOL’s standards and protects the firm in case of an audit.
Voluntary travel, such as stopping at a grocery store on the way home, remains non-compensable. The challenge lies in drawing the line when the employee’s schedule is fluid. For instance, a remote worker may finish a morning meeting at home and then head to a nearby coworking space for a client presentation. Under the new guidance, that transition counts as paid travel because the employee is still engaged in a work-related activity.
To avoid wage-and-hour violations, managers must ask two questions before approving travel: Is the travel required by the employer? Does it occur after a required remote-work session? If the answer is yes to both, the travel time is compensable. This simple framework, when embedded in policy, dramatically reduces the risk of retroactive claims.
Compensable Travel Time DOL: Five Sprawling Workday Scenarios
When the DOL released the opinion letters on July 22, 2026, they outlined five common "sprawling workday" scenarios that turn ordinary travel into payable time. Scenario 1 involves employees who must drive to a coworking space after completing a morning remote-work session. The DOL treats that drive as a continuation of work, meaning the employee’s clock should stay running until they arrive at the coworking desk.
Scenario 2 covers workers who travel between two client sites in a single day, where the first site is accessed remotely. If the employee finishes a virtual consultation at home and then drives to a physical client location, the inter-site travel is compensable because the remote session was a required work activity.
Scenario 3 deals with evening remote meetings that force a late-night drive home. The DOL states that travel time after the meeting is payable, which can push overtime calculations higher, especially for non-exempt staff who already logged a full day.
Scenario 4 looks at employees who must fetch equipment from a storage facility after a remote workday, such as picking up a laptop or specialised tools. The trip is considered part of the workday because the equipment is needed for the next day’s duties.
Scenario 5 involves remote workers who attend mandatory training at an off-site venue after completing a home-based session. The travel to the training site is compensable, and any return trip after the session also counts as work time. Employers should therefore factor these travel periods into total weekly hours to ensure compliance.
These five scenarios illustrate how the DOL’s guidance expands the definition of work beyond the four walls of a home office. Companies that fail to recognise these nuances risk under-paying staff and inviting legal challenges.
FLSA Travel Guidance: Aligning Policies with the New Opinion Letters
Sure look, the Fair Labour Standards Act (FLSA) now aligns with the DOL’s interpretation that travel performed for a remote work session is not a non-compensable commute. This shift forces firms to revisit exempt versus non-exempt classifications. If an employee is classified as exempt but is regularly performing compensable travel, the employer may be breaching the FLSA’s overtime provisions.
Legal teams should cross-reference the July 22 opinion letters with existing FLSA regulations. The New DOL Opinion Letter: Is Commute Time Compensable for Partial Day Remote Work? - HRMorning provides the definitive language for what constitutes compensable travel. Meanwhile, Beltway Buzz, July 24, 2026 - Ogletree outlines how to integrate these changes into existing compliance frameworks.
Managers should be trained to differentiate an ordinary commute - the daily drive from home to a permanent workplace - from "sprawling workday" travel. A practical tip is to include a travel-purpose field in the time-keeping system, prompting employees to specify the business reason. This reduces ambiguity and protects the company from retroactive wage claims that could arise from misclassification.
By aligning internal policies with the updated FLSA guidance, firms can create a robust defence against audits. The cost of adjusting software and training is far less than the potential liability of unpaid overtime, which can run into the millions for large organisations.
Remote Employee Time Tracking: Building a Compliance-First System
Implementing a digital time-tracking platform that captures GPS-based location data is now a best practice. The system should log the exact start and end times of each travel segment, the remote work session that triggered it, and a short justification. This data creates an audit trail that satisfies the DOL’s documentation standards.
Employees must be required to submit a brief note for each travel event, explaining the business purpose. For example, "Travel to coworking space for client presentation following morning remote briefing." This narrative, combined with timestamps, allows payroll to calculate compensable hours accurately and flag any overtime accruals.
Quarterly audits of the tracking logs are essential. During an audit, HR should compare total travel time against scheduled remote sessions to ensure no unpaid minutes slip through. Any discrepancies must be corrected promptly, with retroactive pay issued where necessary. Over time, the audit findings can be used to refine the company’s travel-time policy, making it more precise and reducing administrative burden.
In my work with several start-ups, I’ve seen how a simple spreadsheet can quickly become a liability when travel rules shift. Switching to a purpose-built platform not only protects the firm but also gives employees confidence that they are being paid fairly for every minute spent on work-related travel.
Finally, communicate the new system clearly. A short video walkthrough or a live Q&A session can demystify the process and encourage compliance. When employees understand why they need to log a few extra seconds, they are more likely to embrace the change.
FAQ
Q: Does the DOL guidance apply to fully remote employees?
A: Yes. If a fully remote worker is required to travel for a work-related purpose - for example, to pick up equipment or attend an off-site meeting - that travel time is compensable under the 2026 opinion letters.
Q: How should employers document travel that qualifies as work time?
A: Employers should require a brief written justification for each travel event, capture GPS timestamps, and store the records in a central system for at least three years. This documentation meets DOL standards and helps during audits.
Q: Can voluntary travel be considered compensable?
A: No. Travel that is not required by the employer and is undertaken for personal reasons remains non-compensable. The key test is whether the travel is linked to a required remote-work session.
Q: What impact does the new guidance have on overtime calculations?
A: Travel time that is compensable adds to the total hours worked in a week. If the combined work and travel hours exceed 40 for non-exempt employees, overtime must be paid at one-and-a-half times the regular rate.
Q: Should exempt employees also track travel time?
A: While exempt employees are not entitled to overtime, tracking travel time helps ensure compliance with the FLSA and avoids misclassification issues if the travel becomes a regular part of their duties.